Privacy Policy
Effective October 2, 2026 · speedupvisa.com and app.speedupvisa.com
1. Who we are
Accessible Justice Inc. operates this website, speedupvisa.com, under the brand names SpeedUpVisa and 51催办. Accessible Justice Inc. is a Delaware C corporation, registered with the California Secretary of State, with its principal place of business in Menlo Park, California 94025. It is the party that collects and controls information submitted through this site.
Accessible Justice Inc. is not a law firm and does not provide legal services or legal advice. Legal services described on this site are provided by licensed attorneys at LYD Law and by member attorneys admitted in the client's jurisdiction. Those attorneys, not Accessible Justice Inc., exercise legal judgment, sign court filings, and bill for legal work.
We are not affiliated with, endorsed by, or acting on behalf of U.S. Citizenship and Immigration Services, the Department of Homeland Security, the U.S. Department of State, or any other government agency.
This policy covers speedupvisa.com and the client case portal at app.speedupvisa.com. It does not cover a law firm's separate handling of your information away from those systems — correspondence, court filings and the firm's own files — which is governed by the firm's engagement agreement and by the professional conduct rules of the relevant jurisdiction.
2. What we collect
Information you give us
The contact form is the main place this site asks you for information; the only other is the optional reminder box under a "too early" result of the 60-second check, described under "Your self-assessment result and reminder" below. The contact form appears twice — once on the Chinese home page and once on the English home page at /en — and the two are the same form asking the same questions, submitting to the same place. When you submit it, we receive exactly these fields and nothing else:
| Field | Required | Why we ask |
|---|---|---|
| Last name, first name | Yes | To address you, and to identify your matter if you become a client |
| Email address | Yes | To reply to you |
| Phone number | No | To reach you if email fails or the matter is time-sensitive |
| ZIP code | Yes | Venue. A federal district is defined by county, not by state — New York, California and Texas each contain four district courts — so a ZIP identifies the correct court where a state cannot |
| Case type | Yes | To route your enquiry to an attorney familiar with that filing type |
| Message | No | Whatever you choose to tell us |
| How you heard about us | No | A choice from a short list — Google search, ChatGPT or another AI, Threads, Xiaohongshu, a WeChat group, a friend, or other. It tells us which channels actually reach people who need this help, including the ones the automatic source fields below cannot see. Leave it blank if you prefer |
| Group-filing code | No | Only if you have one. A six-character code identifying the person you are filing alongside, which you either typed into the form or arrived with in the page address. We use it to apply the two-person price to both matters once both are signed. It tells us who they are; it tells you nothing about them, and it does not connect your matter to theirs — the two cases are handled separately |
| Anti-spam field | No | A hidden field submitted with the form. We never ask you to fill it in. It is used only to flag automated submissions |
| Page language | Automatic | Which language version of the site you submitted from — zh-CN or en. It tells us which language to reply in, and it is the only field that can tell us: the source fields below record the first page of your visit, so somebody who arrives on the Chinese home page and submits from the English one would otherwise look Chinese-speaking to us. It describes the page, not you |
Source, medium, campaign, landing page, the address of the page you came from (as far as your browser discloses it — usually only the site's domain), and the advertisement click id (gclid) if you arrived from a Google advertisement | Automatic | Where your visit came from — a search engine, a link on another site, or an advertisement. Attached to the submission so we know which channels reach people who need this help. The click id identifies the advertisement you clicked, not you. It describes the visit, not the visitor |
| Where you first came from, and the pages you viewed | Automatic | If you visited before, the earliest visit whose source we could see (for example a search engine or a social site) and when it was, with the address of the page that sent you as far as your browser disclosed it, plus the pages on this site you viewed (the most recent 30 within the last 90 days), each with the time you viewed it. Addresses only — never anything you typed into this site. Kept on your device and attached only when you submit, so we can see what you read before asking. Empty if you opted out of analytics |
| Your saved self-assessments | Automatic | Every 60-second check you have run in this browser, with the date you ran it, the case type, the receipt date you entered, the state, whether you had already filed a case inquiry, and the result. Attached so the attorney can see what you actually tested instead of asking you to type it all again. If you have never run a check, this is empty. (Separately from this saved copy, each run is also recorded on our server — see "Your self-assessment result and reminder" above) |
Your self-assessment result and reminder
When you finish a 60-second check, the site sends a record of that run to our server and gives it a random identifier generated in your browser. The record holds the case type and USCIS form sub-type and office you chose, the receipt date you entered, your state, whether you had already filed a case inquiry, the months waited, the processing-time figure and filing threshold the result was based on, the result itself, the language of the page, how you reached the site (source, medium, campaign), and the IP address and browser identifier (User-Agent) of the request, which we keep to rate-limit and to investigate abuse. It holds no name, and no email address unless you add one as described next. We record it to see, in aggregate, which situations bring people here and how the check performs. If you have opted out of analytics (section 3), no record is sent.
If the result is "too early", the page offers to write to you when your case reaches the month count it depends on. Entering an email address there is optional and is the only thing that sends a record with an address. We attach it to that one run — even if you opted out of analytics, because you asked — and use it to send you one email around the date shown, telling you to run the check again and that a free consultation is available. We do not use it for anything else. It is not an enquiry and creates no attorney-client relationship; if you also submit the contact form with the same address, our staff may see the two together. Our own monitoring mailbox receives a copy of every email we send you, so we can check what the system says to people.
A record with no email address is kept for 24 months from the run and then deleted. If you left an address, the record is kept until we have sent your reminder — which, for a long wait, can be more than 24 months away — and for 24 months after that (section 10). You can ask us to delete yours sooner by writing to the privacy address in section 19, with the address you entered if you left one.
Information collected automatically
This site is hosted on Cloudflare Pages. Cloudflare records standard server request data — IP address, user agent, requested URL, timestamp — for delivery, caching and abuse prevention.
We also use Google Analytics 4 to understand how the site is used. What that involves is set out in section 3.
3. Cookies and analytics
We use Google Analytics 4 and Google Ads, both provided by Google LLC, to see how many people reach the site, where they came from, and which advertisements lead to an enquiry. These set cookies in your browser for that purpose, and they are the only analytics and advertising services on the site.
We do not allow advertising personalisation. Ads personalisation, Google Signals and user-provided data collection are switched off. We measure which advertisement produced an enquiry; we do not build an advertising profile of you, and we never upload your contact details to Google for matching against its own records.
Alongside page views we record a small set of named events: that a self-assessment was run, and with which case type and result; that a frequently-asked question was opened; that a call-to-action was clicked; and that the contact form was started, submitted or failed. Your name, email, phone number, ZIP code and message are never sent to Google.
The site also keeps a little information in your own browser so that a later enquiry can be credited to the right source and so your saved self-assessments are still there when you come back. That stays on your device unless you submit the contact form.
Turning it off
Use the opt-out link in the site footer — 「不参与统计」 on the Chinese pages, Opt out of analytics on the English ones. It appears on every page that loads analytics, which is every page except the three policy pages, and those load none. It takes effect immediately and lasts until you clear your browser’s site data. Browser-level “Do Not Track” settings, ad blockers and Google’s own opt-out add-on all work here too — nothing on this site tries to defeat them, and the site works identically with analytics blocked.
4. What we do not collect
- No session recording. We do not replay your screen, log your keystrokes, or capture what you type into a field you never submit.
- No analytics on the policy pages. This page, the Terms and the Accessibility Statement load no analytics of any kind. Reading our policies is not measured.
- The self-assessment runs on your own device, and Google never receives the receipt date. The “60-second check” compares your wait against published USCIS processing times in your browser. What analytics records is that a check ran, the case type and the result — never the date you entered. Each finished run is also recorded on our own server unless you opted out of analytics, with no name or email unless you leave one for the reminder; see section 2. Your saved checks are attached if you submit the contact form.
- A group-filing code never reaches Google. It stays in the page address where you can see it, and it reaches us only if you submit the contact form. Our analytics records only that a code was present and whether it was well-formed — never the code itself, which identifies the person who gave it to you rather than you.
5. How we use information
We use what you submit through the contact form only to:
- evaluate whether a delay-mandamus action is a plausible option for your situation;
- respond to you, ordinarily within 24 hours;
- route your enquiry to a licensed attorney — at LYD Law, or to a member attorney admitted in your jurisdiction where local admission is required;
- maintain the records required for conflict-of-interest checks and professional responsibility purposes.
We do not use your information to build advertising profiles, we do not use it to train machine-learning models, and we do not add you to a marketing list because you submitted the contact form.
6. USCIS case data
Where you ask us to check the status of a pending application, we may submit identifiers you provide — principally a USCIS receipt number — to USCIS systems, including the public case-status service and, where we are authorised to use it, the USCIS API.
- Purpose limitation. Case data retrieved from USCIS is used solely to inform you and your attorney about your own matter, and for no other purpose.
- Only your own case. We query only receipt numbers provided by the person whose case it is, or by their authorised representative, and only with that person's express consent.
- No sale, no secondary use. USCIS-derived data is never sold, licensed, rented or traded. It is not used for advertising, marketing, lead generation, scoring, model training, or any aggregated commercial product.
- Access. Retrieved case data is accessible only to personnel working on your matter and to the attorney handling it.
- Accuracy. USCIS case status reflects what USCIS has published and can be delayed or incomplete. It is a data point, not a determination, and we do not present it as one.
- Retention. Retrieved case data is retained under section 10 and deleted on the same schedule as the rest of your file.
- No government branding. We do not use the seal, insignia or other visual identity of DHS, USCIS or any of their systems, and we do not imply government endorsement of anything we offer.
7. Sharing, and your choices
We share your information only with the following, and only for the stated purpose:
| Recipient | What they receive | Purpose |
|---|---|---|
| Cloudflare, Inc. | Server request data; and the case portal's database and file storage, which is where contact-form submissions are kept | Hosting, CDN, storage and abuse prevention |
| Google LLC | From this site: page views, the named events in section 3, and the identifiers in the cookie table — not your name, email, phone, ZIP or message. Separately, as our email provider: the address your sign-in link or self-check reminder is sent to, and the contents of email we exchange with you | Analytics; and reporting to Google Ads that an enquiry was submitted, so we can measure which advertisements work. Ads personalisation stays off. Email runs on Google Workspace, which is where our own mail already lives |
| LYD Law; member attorneys | Your enquiry and any case details you provide | To evaluate your matter and, if you engage them, to handle it |
Use or disclosure of your information by any third party for that third party's own purposes is prohibited without your active consent. The processors above act on our instructions and may not use your information for their own purposes. We do not disclose your information to any recipient outside this table except where required by law, by court order or by lawful government request; where necessary to establish or defend legal claims; or where you have asked us to.
Your choices, and what they cost you
- You can decline to share at all. Nothing on this site requires you to submit the contact form. You can read every page, and use the self-assessment, without giving us anything.
- You can share less. The phone number and the message field are optional. Leaving them blank has no downside beyond slower or less specific follow-up.
- Risk of sharing. Any information you send over the internet carries some risk. The specific risks here are that email is not encrypted end-to-end, so our reply could be read by someone with access to your mailbox; and that your enquiry passes through the processors named above, each of which is a separate company with its own security posture.
- Risk of not sharing. An attorney cannot assess your case without facts about it. Withholding the case type or the length of your wait means we cannot tell you anything useful.
- Say less until you are a client. Send what is needed to see whether we can help. Do not send original documents or a complete file before an engagement agreement is signed.
8. We do not sell data
No data is sold, for profit or for any other monetary transaction. We do not sell, rent, license or trade personal information. We do not disclose it to data brokers, marketing platforms or lead-generation services. The one disclosure to an advertising platform is the conversion reporting described in section 3: Google Ads is told that an enquiry was submitted, never who submitted it. We have never sold data, and this policy would have to change before we could.
9. Attorney confidentiality
Submitting the contact form does not create an attorney-client relationship. That relationship arises only when you and a law firm sign an engagement agreement.
Information you provide when enquiring about legal services is nonetheless treated as prospective-client information. Under ABA Model Rule 1.18 and its counterparts in the relevant jurisdictions, a lawyer who receives information from a prospective consultation owes a duty of confidentiality with respect to it even if no engagement follows. Attorneys receiving your enquiry through this site handle it on that basis.
10. Retention and dormancy
| Category | Retention |
|---|---|
| Enquiries that do not become matters | 24 months from the date of your last contact with us, then deleted. The period exists so a later enquiry from the same person can be recognised and so conflict checks stay meaningful |
| Self-assessment records | 24 months from the run, then deleted automatically. A record carrying a reminder email address is kept until the reminder has been sent, and for 24 months after that |
| Dormant enquiries | An enquiry with no contact from you for 24 months is treated as dormant and is deleted on the same schedule. We do not keep dormant records indefinitely "in case" |
| Enquiries that become client matters | Retained under the engagement agreement and the file-retention rules that bind the handling firm. Those periods are set by professional responsibility rules, not by us, and are typically longer |
| USCIS-derived case data | Deleted on the same schedule as the file it belongs to |
| Server request data | Cloudflare's standard log retention |
11. Deleting your data
Email privacy@speedupvisa.com with the word "delete". That is the whole procedure. You do not need an account, a form, a login or a reason.
- We acknowledge within 5 business days.
- We permanently delete within 30 days of verifying the request, from our records, and confirm to you when it is done.
- Deletion is permanent in the sense that matters: the record is gone from the systems we work in, and we keep no working copy elsewhere. Encrypted backups roll off on their own schedule, so a deleted record can persist in a backup until that backup expires — it is not restored to use and it is not consulted.
Closing out. If you tell us you no longer want to be contacted, we stop and we delete on the same terms. This site itself has no login. If you have become a client and we have opened a case portal account for you at app.speedupvisa.com, tell us and we close it — subject to the one limit below.
One limit, stated plainly rather than buried: where information has already become part of a client file or a court filing, professional responsibility rules and court rules may prohibit deletion. If that applies to you we will tell you so, and tell you exactly what we cannot delete and why, rather than quietly declining.
12. Security
- The entire site is served over HTTPS. There is no unencrypted path to it.
- Contact-form submissions travel over TLS to the client case portal at app.speedupvisa.com; no third-party form processor is involved. This site — speedupvisa.com — is static and has no database of its own. The portal does: it holds your enquiry, your case records and the documents you upload. Those are encrypted in transit and at rest, are reachable only after you sign in, and are served from a separate address that cannot receive your session cookie.
- Access is limited to personnel who need it to respond to you, under individual accounts — never shared ones. Our email and document systems require multi-factor authentication. The case portal uses no password at all: signing in means clicking a single-use link, valid for fifteen minutes, sent to an address already on file. Staff sessions there expire far sooner than clients'.
- Credentials for any government or third-party system are held individually and are never shared between people.
No system is perfectly secure and we do not claim otherwise.
13. Breach notification
If we become aware of a breach affecting your personal information, we will:
- Notify you by email without unreasonable delay, and in any event within 72 hours of confirming the breach, at the address you gave us — or by conspicuous notice on this site if we have no working address for you;
- tell you what happened, what categories of information were affected, and when;
- tell you what to do — the specific steps that reduce your risk, such as changing a reused password, watching for phishing that references your immigration matter, or placing a fraud alert;
- tell you what we are doing about it and give you a named contact for follow-up;
- notify regulators and any affected government partner, including USCIS, where required, and cooperate fully with any investigation.
14. Transfer of ownership
If Accessible Justice Inc. is acquired, merges, or transfers this service to another entity, personal information may transfer as part of that transaction. If it does:
- we will notify you by email before the transfer takes effect, not after;
- the receiving entity is bound by this policy as it stood at transfer, until you actively consent to a different one;
- you may delete your data before the transfer under section 11, and the notice will say how and by when;
- the same applies in bankruptcy or dissolution — personal information is not treated as a saleable asset detached from these commitments.
15. Your rights
Whoever and wherever you are, you may ask us to tell you what we hold about you, correct it, or delete it. Write to privacy@speedupvisa.com; we respond within 30 days. We will not discriminate against you for exercising any of these rights — the service, and the price, are the same either way.
California residents
Under the California Consumer Privacy Act, as amended by the CPRA, California residents may request: the categories and specific pieces of personal information we have collected; the categories of sources; the business purpose for collecting it; the categories of third parties with whom we share it; deletion; and correction. An authorised agent may submit a request on your behalf with written proof of authority.
On the right to opt out of the sale or sharing of personal information: we do not sell personal information. Ads personalisation is switched off, so your visit is not used to build an advertising profile of you — see section 3.
We do report to Google Ads that an enquiry was submitted, so that we can tell which advertisements reach people who need this help. That report does not carry your name, email, phone number, ZIP code or message, and it is not used to target advertising at you afterwards.
We nonetheless give you the switch, because you should not have to take our word for how a third party is configured: the opt-out link in the site footer — 「不参与统计」 in Chinese, Opt out of analytics in English — stops analytics on your device immediately.
16. Accessibility
We build this site to conform to WCAG 2.1 Level AA, the standard incorporated by Section 508 of the Rehabilitation Act. Our Accessibility Statement sets out what that means in practice, what we have measured, what we know is imperfect, and how to reach us if something blocks you.
17. Children
This site is directed to adults and we do not knowingly collect information from children under 13. A delayed application may of course concern a minor; in that case the information reaches us from the parent, guardian or authorised representative submitting the enquiry, not from the child. If you believe a child has sent us information, write to us and we will delete it.
18. Changes and consent
If we change this policy, we update the effective date at the top and describe what changed. Material changes are not made silently.
Changed September 29, 2026: the 60-second check now records each finished run on our server, and offers an optional one-time reminder email when the result is "too early" (section 2, section 10). Before this date a run stayed on your device unless you submitted the contact form. Only runs made from this date on are recorded; nothing about earlier runs was ever sent to us.
Changed October 1, 2026: the contact form now submits only to the client case portal at app.speedupvisa.com (section 7, section 12). Before this date, submissions were also transmitted to and stored by Pageclip, a third-party form processor, on our behalf. Pageclip receives nothing from this date on; the copies it holds of earlier submissions are being removed as that account is closed, and a deletion request under section 11 covers them in the meantime.
Where a change materially affects how we use information we already hold about you, we ask for your active consent before applying it to that information. If you do not consent, the version you originally agreed to continues to govern your data, and you may delete it under section 11 at any time.
19. Contact
Accessible Justice Inc.
Menlo Park, California 94025, United States
Privacy: privacy@speedupvisa.com
Accessibility: accessibility@speedupvisa.com
Attorney Advertising. This website is attorney advertising for the legal services described on it. Nothing on this site is legal advice, and no attorney-client relationship is created by visiting it or by submitting the contact form. Prior results do not guarantee a similar outcome. See also our Terms of Service and Accessibility Statement.